Return/Exchange Policy GrownFolksOnLine.com, customer service is our number one priority, and we want to make sure that you are 100% satisfied with every order. However, we cannot allow refunds on sales of any covers accompanied by the free CD's. Returns on clothing merchandise purchased from the site will only be accepted if the item shows no signs of being worn, washed or destroyed. An exact item will replace the returned item. If you receive a defective item, send us an email at admin@grownfolksnightoutonline.com Please put "RE: DEFECTIVE" in the subject line to notify us that you will be sending the item back. Please note in the e-mail your name, address, phone number (day time or cell) and what is wrong with the CD or other merchandise. You must return the defective CD & COVER/INSERT ONLY! DO NOT SEND PLASTIC JEWEL CASE) in standard envelope. Upon receipt of the defective item, GrownFolksOnLine.com will re-send an exact replacement of the defective item. Return the defective item to the following address: Grown Folks Unlimited, LLC RE: Defective 1095 NW 58 Terrace Miami, FL 33127 Shipping Methods & Costs All orders on GrownFolksOnLine.com are processed and shipped within 48 hours of being submitted. Orders placed by 5 pm EST Monday - Friday [end of office hours] will generally ship out by the next business day. GrownFolksOnLine.com uses the United States Postal Office for all deliveries. We offer the following options for our customers: All US orders receive tracking for their packages via e-mail (excludes APOs & Puerto Rico). U.S. Orders Cost Description USPS Standard $ .99 plus .99 per CD Standard (5 - 7 business days from ship date) USPS Priority $.3.95 plus .99 per CD Special (3 - 5 business days from ship date) USPS Express** $17.65 plus .99 per CD Special (1 - 2 business days for most zip codes in the U.S., 2-3 business days for more remote zip codes.) Clothing Merchandise $3.95 Per Item Standard (5 - 7 business days from ship date) International Orders Type Cost Description USPS Global AirMail $6.95 plus .99 per CD Standard (7 - 10 days from ship date) USPS Global Priority $9.95 plus .99 per CD Special (5 - 7 business days from ship date) FEDEX Global Guaranteed $49.99 plus .99 per CD Special (3 - 5 business days. Only international shipping option with tracking * Please allow up to 48 hours for processing before orders are shipped out. ::Home : Calendar : Store : Gallery : Board : Contact ::